Identity Cards Unit Sec Page – eID Virtual Account

Identity Cards Unit

When applying for an e-ID Card, applicants may subscribe for their e-ID virtual account, which is required to access Government online services. Following the receipt of an application by the Identity Cards Unit, the identity of the applicant is verified, and an activation link is sent to the email provided by the applicant.


Applicants may choose to make use of the certificates (Authentication Certificate and Signature Certificate) found on their e-ID Card and kept on their computer. A Card Reader may be used to insert PIN A and PIN B, which are then sent to the applicant’s residence when registering for an e-ID Card. The ID Card certificates are generally used for sensitive e-Government services, related to online financial services or submission of tenders.


How to Apply:


All persons who have a valid Identity document (Maltese e-ID Card/Residence card) may apply.


  • Applicants may apply by filling in the section for the e-ID account in the Form ID10/ID10a. Forms ID10/ID10a may be collected or downloaded.
  • Contact the Identity Cards Unit on +356 25904300, email to or visit our office at Gattard House, Blata l-Bajda. An activation link for the e-ID account is sent by email. This link is provided within six working days if the applicant subscribes for an e-ID account in his/her e-ID Card application.

To reset an e-ID card Personal Identification number (PIN), please visit the Identity Cards Unit and provide the e-ID Card.