Frequently Asked Questions
Employer Onboarding FAQs:
To register your company, log in with your e-ID and select 'Register a New Company' from your Personal Dashboard on the Single Permit portal. Fill in the company details, upload required documents and click 'Register Company'. The status will appear as 'Pending Approval' until verified by Identità.
You will generally need the company's registration details, company type, official email address, and supporting documents such as the company registration certificate or VAT certificate, depending on the company type to be granted with access on the Single Permit portal.
After submission, the company status will show as 'Pending Approval'. Approval time for access on the Single Permit portal varies and depends on verification by the Expatriates Unit.
The main roles are Company Administrator and Company Employee. Administrators can manage users, company groups, mandates, and applications, while employees can only view or manage applications assigned to them or their group.
Go to the Company Dashboard, select 'Manage Users', then click 'Invite User'. Enter the employee's details, including their ID card number and date of birth. Once invited, the user will receive a notification and must accept to join.
The user will remain in 'Pending' status. You may resend or cancel the invitation if necessary and ask the user to log in using their e-ID to accept.
Company groups are used to restrict access to specific applications. Employees assigned to a group can only view or manage applications within that group on the Single Permit portal.
As a Company Administrator, go to 'Manage Groups' from the Company Dashboard, click 'Create Group', assign a name, and add employees to the group as required.
No. If company groups are created, employees will only see applications assigned to their group unless they are administrators within the Single Permit portal.
A mandate allows a company to delegate application submission to another company on the Single Permit portal. It is useful when outsourcing permit processing to recruitment or outsourcing agencies.
In the Company Dashboard, select 'Mandate Services', enter the other company's friendly ID, and submit. The other company must accept the request for it to become active.
The receiving company must log in to the portal, navigate to 'Mandate Requests', and either accept or reject the incoming mandate.
Common statuses include 'Pending Completion by Employer', 'Pending Submission by Employer', 'Submitted', 'In Progress', and 'Approved/Issued'.
Once an application is submitted, only certain changes like 'Change in Designation' may be allowed depending on the application status. Otherwise, you may need to withdraw and resubmit.
From the Company Dashboard, select 'Start New Application', choose the appropriate permit type, fill in the worker’s details, upload documents, and click 'Submit'.
You may use the 'Change in Designation' option if available for that application type. If not, the application must be withdrawn and submitted again with correct details.
Navigate to the application under the Company Dashboard, select the application, and click the 'Withdraw' option if available. Provide a reason and confirm.
Yes, administrators and employees assigned to the same group can view or complete parts of the application, depending on the company’s group settings.
The Friendly ID is a unique identifier assigned to each company during registration. You can find it in your Company Dashboard and use it for mandate requests.
Only authorised company administrators or those with a valid Power of Attorney may contact Identità regarding company account or application issues.
Employer Classifications FAQs:
Employer Classification refers to the type of organisation a company registers as on the Identità portal. This helps define the company’s rights, responsibilities, and application eligibility (e. g. direct employer, recruitment agency, temping agency, outsourcing company, or fleet operator).
The main classifications include Direct Employers, Recruitment Agencies, Temping Agencies, Outsourcing Companies, Fleet Operators, and Self-Employed. Each category has specific obligations and supporting documents required during registration.
A Direct Employer is a company that employs workers directly under its payroll and submits applications without acting as an intermediary or outsourcing workers to third-party entities.
An Employment Agency, as defined by DIER, is a company that recruits, supplies, or places workers with other employers. This includes recruitment, temping, outsourcing, and placement services.
A Recruitment Agency sources workers and introduces them to third-party employers. Once the worker is employed, the employment contract is between the worker and the final employer, not the agency.
A Temping Agency employs workers under its own payroll and temporarily places them with third-party companies. The employment relationship remains between the worker and the temping agency.
Company groups are used to restrict access to specific applications. Employees assigned to a group can only view or manage applications within that group on the Single Permit portal.
A Fleet Operator is a company that operates a fleet of vehicles (e. g. taxi or chauffeur services) and employs drivers directly or through employment agencies to provide transport services.
Yes. Employment agencies, including recruitment agencies and temping agencies, must be licensed by DIER (Department of Industrial and Employment Relations) before carrying out recruitment or placement activities.
You must upload a valid DIER licence when registering as an employment agency, temping agency, or outsourcing company on the Identità online portal.
During company registration on the portal, you must select your company type from the dropdown list. The type must match your business operations and supporting documentation.
If the incorrect classification is selected, the application may be rejected or suspended. You will need to reapply with the correct classification and documentation.
Yes, but this requires formal notification to Identità and submission of supporting documents such as DIER licence updates or revised company registration information.
A Mandating Company is a company that authorises another company (a Mandatory Company) to submit applications on its behalf. This is common when employers appoint licensed agencies to process applications.
No. Only authorised employers, licensed agencies, and fleet operators may submit applications. Self-employed individuals may also apply under specific conditions.
In temping, the worker is temporarily assigned to different employers, while in outsourcing, workers are permanently assigned to perform a service for another company but remain employed by the outsourcing company.
Yes. Fleet operators must hold transport-related licences and provide proof of authorisation during registration on the Identità online portal.
Yes. Self-employed applicants may apply under the self-employed category but must meet specific requirements and provide supporting documents such as VAT registration and Jobsplus licences.
A Household Employer is a private individual who directly employs a worker, such as a live-out carer, domestic helper, or babysitter, for services within a private residence.
Yes. Household Employers must register as a company type on the portal and provide their personal details, residence address, and employment details of the worker.
No DIER licensing is required for Household Employers, but they must provide valid employment contracts and register the employee with Jobsplus.
An NGO (Non-Governmental Organisation) is a non-profit entity that employs workers for community, social, or educational purposes, and must register like other employers on the portal.
Employer Related:
Fleet operators deploy drivers to third-party platforms or service providers. Since drivers are not exclusively employed for in-house use and are instead placed to perform services externally (similar to temping or outsourcing), these applications must be submitted under the Recruitment/Temping/Fleet Operator context to ensure regulatory compliance and worker protection.
No. Fleet operators must apply under the Recruitment / Temping / Fleet Operator category as they supply labour to external clients, not solely for internal company use.
This cannot be changed from the portal directly. A formal written request must be sent to registerosp.identita@gov.mt, including:
- Company name & registration number
- Current email address on record
- New official company email address
- Authorisation from a company director/administrator
When a non-EU administrator obtains Maltese citizenship, they receive a new Maltese e-ID. Their previous access (linked to their foreign ID/passport) becomes invalid. They must be:
- Removed from the company user list, and
- Re-invited using their new Maltese e-ID credentials.
- Go to Company Dashboard → Manage Users
- Remove the old user account (foreign ID)
- Click Invite New User
- Enter the administrator’s new Maltese ID card number and date of birth.
- The user accepts the invitation via their e-ID login.
If there is only one administrator and they cannot access the account (e. g. expired e-ID, citizenship change), the company must:
- Email registerosp.identita@gov. mt
- Provide the company registration certificate, ID copy, and a signed request from a director
- Identità will restore or transfer admin rights.
Yes — and it is strongly recommended. This avoids administrative lockout if one administrator loses access.
A Company Administrator must go to Manage Users → Select Employee → Remove User.
Their access should be removed immediately to avoid data misuse. Access does not automatically disable unless manually removed.
Yes. The mandating company must go to Mandate Services → Active Mandates → Cancel.
The mandate must be cancelled. Once removed, the agency will no longer be able to submit or view applications on your behalf.
The application may be delayed, rejected, or flagged. The company must inform Identità and request correction or re-register with the correct classification.
Yes, but it must:
- Hold a valid DIER licence for agency work.
- Correctly classify itself on the portal.
- Follow rules applicable to both a direct employer and an agency.
Yes. NGOs (non-profit organisations) must upload their NGO registration certificate instead of commercial licences.
Because they supply or place workers to third parties, DIER licensing ensures:
- Worker protection
- Transparent employment conditions
- No exploitation or illegal recruitment practices
Yes, household employers can mandate a licensed agency to submit applications through the portal by issuing a mandate.
You must submit:
- Updated MFSA / company registry extract.
- Official board resolution or director appointment
- Passport/ID of new legal representative
- Request to update company details on the Identità portal.
- Who do we contact for employer portal support?
They must recover access via servizz.gov.mt (e-ID recovery portal). If recovery is not possible, a formal request to Identità is required.
Appointment Related:
You have the option to book in a separate office either in Imsida or Gozo. The correct option needs to be chosen.
No, only applications submitted under such contexts are eligible to select such options.
- Click Book Now.
- Select the option most suitable.
- Select date and time.
- Enter Full Name, Email Address, Phone Number and Application Reference Number.
- Check details are correct.
- Agree to Terms and Conditions.
- Confirm booking.
It is of most importance that the full name, correct email address and phone numbers are provided. Otherwise, you might not receive the appointment confirmation.
Appointments may be booked 24 hours after the issuance of such documents.
The Received code the reference number starting with “R” on the Approval in Principle/Invitation for Biometrics e. g. R98765432.
You can call us on 25904900 or singlepermit.identita@gov.mt for further information.
Yes, if you had missing documentation, you will be required to cancel the appointment and rebook.
Yes, if the appointment is still upcoming, you may access the link found at the bottom of the confirmation email to cancel the booking. Already passed appointments may only be cancelled by contacting us on 25904900 or singlepermit.identita@gov.mt
A full set of documents will be listed on the invitation for biometrics. All original documents submitted through the online portal will also be required during the appointment for verification purposes.
Location is to be chosen at the client’s discretion.
Interim Receipt Relate:
An application receipt is issued when Identità successfully registers an application. This serves as proof of residence. An interim receipt is issued during a successful biometric appointment. It is normally blue in colour and might have a temporary authorisation affixed , which would mean that the client is eligible to reside and work. Both documents are official temporary documents.
An application receipt is issued when Identità successfully registers an application. The interim receipt is issued once an invitation for biometrics is issued and biometrics are taken successfully.
Interim receipts are normally issued for 3 months. Such a receipt is indeed extendable by contacting spextensions.identita@gov.mt
The interim receipt is not considered a valid travel document. One will be allowed to leave the territory of Malta with such a document; however, it cannot be used for re-entry.
Only if a temporary authorisation sticker is affixed to the interim receipt.
During the biometric appointment, you may inform the officer to keep the current permit. You will be issued with a white interim receipt. This is only accepted, if the ongoing application is a renewal and conditions of employment and residency have not changed.
Provided that an applicant may only have one application ongoing, the ongoing application needs to be withdrawn, and another one submitted immediately. It is at the discretion of the applicant to check how this may affect his migration status.
The interim receipt is an official document. A police report needs to be lodged accordingly.
In order to change the address whilst with an interim receipt, you need to visit our offices in Imsida or Gozo and submit a change of address physically against a fee of €50.
If a temporary authorization to work sticker is affixed on the interim receipt, yes you are required to be engaged with Jobsplus.
If you noticed a mistake on your interim receipt, you need to visit our offices in Imsida or Gozo to have such mistake amended.
You can log in through the Expatriates Portal with your e-ID credentials and check the status of your application.
Documents Required Related:
Applicants must provide a valid passport (minimum 6 months validity), a signed application form, employment contract, passport photo, proof of accommodation and health insurance amongst others.
Electricians must provide a valid Malta-issued electrician licence.
Applicants in hospitality and food sectors must provide a Food Handling Certificate (Food Handler Card - Level A or B). A complete Skills Pass certificate issued by ITS is also required.
Yes. They must submit their Malta Council for Nurses and Midwives registration certificate. Applications cannot proceed without this.
Security guard applicants must provide a valid Private Guard Licence issued by the Commissioner of Police.
Footballers must provide a contract from a registered sports club and MFA (Malta Football Association) endorsement.
Temporary health approval is issued when a full IDCU health screening cannot be completed. It is valid between 1 to 3 months. The permit will only be approved once the full approval is issued.
No. Individuals with refugee status, subsidiary protection or temporary humanitarian protection cannot apply for a Single Permit unless protection is formally renounced and the applicant presents proof of a recent regular status.
Applicants must provide a copy of the crew list showing their name and submit their application under the 'Still Abroad' category unless already legally in Malta.
Students must upload course completion certificates, and MQRIC recognition if qualification is foreign.
All documents must be valid. Expired leases, health insurance policies or contracts result in application delays or rejection.
No. Travel insurance is not sufficient. Full health insurance covering a minimum of 1 year is mandatory.
Both the old and new passports must be uploaded.
The application will be returned. Salary in the application, Jobsplus declaration and employment contract must match.
Your passport must be valid for at least 6 months from the date of application. If it expires sooner, the application may be paused until a renewed passport is provided, especially before biometrics or permit printing.
You must upload the bio-data page along with any pages showing visas, entry/exit stamps, or previous residence permits. Blank pages are not required unless requested by Identità.
You must upload both the old and new passports. At biometrics, both original passports must be presented to verify identity and travel history.
While not mandatory, the Europass format is recommended as it ensures standardised personal, academic, and employment details. The CV must be signed at the bottom and dated by the applicant.
The CV must include full personal details, education, employment history with exact dates, job duties, skills, languages, and any certifications or licenses relevant to the job.
A health insurance policy with a minimum coverage of €100,000, providing medical treatment, including outpatients and hospitalisation coverage in Malta and, if necessary, in other European countries. The insurance policy must have a validity covering the entire period of stay in Malta.
No. Travel insurance is designed for short-term trips and is not accepted. A full health insurance policy with outpatient, inpatient, and emergency cover is required.
Applicants from certain high-risk countries or working in healthcare, caregiving, or food-related sectors must complete medical screening through the IDCU or an approved medical authority.
Temporary health approval is issued when medical tests are incomplete, but no health risks are identified. It is valid for 1–3 months, after which full approval must be submitted.
The Declaration of Posting confirms that the employee is temporarily being posted with an end-client.
It is required when an employee is posted with an end-client.
Both the sending employer and the hosting employer (if applicable) must sign the declaration.
It is a document issued by Jobsplus confirming that the employer has complied with labour market testing and that no Maltese/EU national is available to fill the job.
The employer submits the Declaration of Suitability.
No. It is a mandatory document, and without it the submission will be paused or rejected.
It must include job duties, responsibilities, working hours, workplace address, reporting structure, and signature of employer.
Yes. Job title, salary and responsibilities must match the employment contract to avoid rejection.
Screenshots or copies of job adverts posted on Jobsplus website, Malta Jobs, EURES, or registered employment platforms with visible date, employer name, and job title.
At least for 3 weeks in the last 2 months prior to submission as required by Jobsplus labour market testing.
Qualifications must be uploaded at application stage if the role requires formal education or licensing (e. g. , healthcare, engineering, teaching, electricians) or for high-skill schemes. Originals must be shown at biometrics.
MQRIC recognition is Malta’s official assessment of foreign qualifications. It is required when your degree/diploma was issued outside Malta, and the role or regulator needs confirmation of level and comparability.
Yes. Documents not in English must be translated by a certified translator. Non-EU certificates may also require legalisation/apostille.
A written lease signed by landlord and tenant showing full address, duration, rent, and parties’ details. It must be valid, and legible.
Private residential leases generally require Housing Authority Approval. Without it, the case may be returned for correction.
Provide a landlord declaration identifying the occupant, a copy of the lease, and the tenant’s consent. The officer may also ask for the landlord’s ID.
Yes, for short-term accommodation, but a signed Keeper’s Declaration from the hotel/hostel is required. Proof must be presented at biometrics.
Upload a renewed lease or landlord declaration confirming extension. Short remaining validity may delay issuance until updated proof is provided.
It is confirmation from the Housing Authority that the lease is registered/validated. It links the property, landlord, and tenant to the lease period.
For private residential leases used as proof of accommodation. It may not be required for employer-provided housing or hotel/hostel stays.
Your case can be sent back. Provide an updated attestation or alternative valid accommodation proof.
Generally, no. For employer-provided housing, the Declaration of Accommodation is usually sufficient, unless otherwise requested.
When the applicant is not the named tenant, is sharing a property, or resides with relatives/friends. It identifies the occupant and permission to reside.
Full property address, occupant’s full name and passport number, lease reference, permission to reside, duration, landlord’s name and signature, and date.
No. It must be accompanied by the lease agreement and, where applicable, Housing Authority approval and Lease Attestation.
Provide a Business Ownership/Change declaration confirming continuity of employment terms, updated company details, and any registry extracts if requested.
Yes, if address changes. Upload updated accommodation proof to avoid delays at biometrics.
Yes. The worker should sign to confirm awareness and consent to the change in employer/ownership details.
A Skills Pass is documentary proof that a worker meets minimum skills/competence standards for certain sectors as required by Maltese authorities or industry schemes.
Roles in hospitality/food service, may require a valid Skills Pass or sector-specific training certificate in addition to standard documents.
No. A Skills Pass is proof of training/competence; it does not replace mandatory professional registrations (e. g. , nursing council, electrician licence).
Validity depends on the issuing scheme. Upload the certificate with visible dates and renew before expiry to avoid send-back at renewal.
Yes, if the role in Malta specifically requires it. Foreign certificates may support your case but do not automatically replace a Malta-recognised Skills Pass.
No. Where a Skills Pass certificate is mandatory for the application, evidence of a pending appeal does not replace the required certificate. If the certificate is requested and is not provided within the applicable timeframe, the application will be processed in accordance with the Missing Documentation procedure and may be rejected/refused on the basis of missing mandatory documentation.
Collection of Permit:
Once a permit is approved, a collection letter is sent to the registered address by post. Once received, you are required to proceed to our offices with the same letter, interim receipt, previous permit as applicable and a valid passport.
You need to contact us on singlepermit.identita@gov.mt so we’ll perform an alternate due diligence.
During submission of an application, you are required to select your preferred collection site.
Collection letters may take up to 15 days to reach residential addresses. If 15 days are exceeded, you need to contact us on singlepermit.identita@gov.mt
You need to visit our offices in Imsida or Gozo and submit a change of address physically against a fee of €50.
A residence permit may be collected in the first 6 months, otherwise the same permit will be terminated.
You’ll be required to present a valid local police report along with your collection letter and passport.
Changes in Scope of Permit:
It is important to note that any change of address for applicants of the Single Work Permit must be registered online through the portal immediately. This can be done either by the employee by logging in via the personal eID login or by the employer through the portal at https://singlepermit.gov.mt/
For your convenience, please find the required documentation checklist at the following link: https://identita.gov.mt/expatriates-unit-main-page/noneu-nationals/employment-related-permits/employment-application-checklists/
Applicants whose residence card renewal is due within 90 days (for those not requiring a health approval) or within 30 days (for those who must obtain a health approval) must submit a renewal application along with the new lease agreement.
Applicants who submit their requests through any other portal will not have their applications approved and will not be eligible for a refund, as indicated in the notice found on the other portals.
Guidance to employees and employers:
- Employees should go on the My Personal Applications section and proceed to Reprint My Card.
- Employers should go on the My Applications section and proceed to Reprint Issued Permit.
It is important to note that if the current permit has been lost/damaged or stolen, a re-print must be submitted through the portal immediately. This can be done either by the employee by logging in via the personal eID login or by the employer through the portal at https://singlepermit.gov.mt/.
For your convenience, please find the required documentation checklist at the following link: https://identita.gov.mt/expatriates-unit-main-page/noneu-nationals/employment-related-permits/employment-application-checklists/
Applicants whose residence card renewal is due within 90 days (for those not requiring a health approval) or within 30 days (for those who must obtain a health approval) must submit a renewal application along with the required documents for a re-print.
Applicants who submit their requests through any other portal will not have their applications approved and will not be eligible for a refund, as indicated in the notice found on the other portals.
Guidance to employees and employers:
- Employees should go on the My Personal Applications section and proceed to Reprint My Card.
- Employers should go on the My Applications section and proceed to Reprint Issued Permit.
Please note that in cases of a lost permit, a local police report will be required.
A change of address application is still applicable in such cases.
A change in surname must be reported personally at the Identità offices in Msida/Gozo from Monday to Friday during office hours between 07: 30 am and 11: 30 pm, with a valid updated passport.
Please inform the receptionist at the Identità offices that you are registering a change in surname.
A mistake on the permit must be reported personally at the Identità offices in Msida/Gozo from Monday to Friday during office hours between 07:30 am and 11:30 pm.
Please inform the receptionist at the Identità offices that you have a mistake on your residence permit.
No, a New Application under the correct new application context will be required.
No, a New Application under the correct new application context will be required.
No, a New Application under the correct new application context will be required. Additionally, you will be required to present the final certificate of course completion.
No, a change of employer under the correct application context or type will be required.
No, a change in designation under the correct application context or type will be required. In cases of live-in carers, since a change in designation is not permittable, a new application will be required to apply for any other position.
Thank you for informing Identità. In such cases, a Renewal application under the correct new application context will be required.
Once a permit expires, please note that your stay will immediately be considered irregular. Unless your position is regular in Malta or any other member state, your application will be considered inadmissible and be subject to refusal.
You may leave the Schengen area and apply under the Still Abroad application context.
Since once the reason for the issuance of a residence permit seizes to exist, that same residence permit becomes null and void, and it is the responsibility of each third country national who holds a residence permit to ensure that his/her stay within Schengen remains legal. In the case of Single work permits, once the holder of the permit is, either, no longer employed with the employer with whom he is authorised to work as stated on his/her permit, or, if the permit expires, whichever is applicable first, the individual no longer holds a legal status in Malta.
You may kindly note that if the single permit holder is terminated from employment, the permit holder has thirty (30) days to find alternative employment. Upon the expiry of such grace period, if you present enough proof that you are financially stable, another thirty (30) may be granted to you.
Thank you for informing us. If you have no intention to return you may either submit a revocation request through the online portal or send a covering letter together with your residence permit by post back to the agency.
Depending on the type of revocation, on the same document you will have guidelines to follow. If you are no longer interested in applying for a residence permit, you will be required to leave the Schengen area accordingly. You will also have the option to appeal such decision.
Information on Residence Permit:
A residence permit is required for any non-EU national who intends to stay in Malta for longer than 90 days. It legally authorises the individual to reside in Malta, and if linked to employment (such as the Single Permit), it also grants the right to work. This ensures compliance with Maltese immigration law and EU regulations.
The residence permit serves as official proof that:
- The holder is legally residing in Malta.
- They are authorised to work (if it is an employment-based permit).
- They can access essential services such as banking, healthcare, residence registration, and re-entry into Malta after travel.
A Maltese residence card typically includes:
- Full name, date of birth, nationality
- Type of permit (e. g. , “Single Permit, ” “Blue Card, ” “Student”)
- Permit validity dates (Issue & Expiry)
- Permit number and card number.
- Employer name or employment condition (e. g. “Employment only with stated employer”)
- Remarks such as “Article 18(3)” or “Single Permit – Employment”
Security features include: - Embedded biometric chip (storing fingerprints and facial image)
- Holographic overlay
- Laser-engraved photo
- Microtext and UV security design
- Machine-readable zone (MRZ)
No — it is not a standalone travel document.
It must always be used together with a valid passport.
With both, the holder can:
- Re-enter Malta without applying for a visa.
- Travel within the Schengen Area for up to 90 days within 180 days.
It does not replace a passport.
If you stop working or your employment is terminated:
- The residence permit is no longer valid for its original purpose.
- You must inform Identità.
- You have up to 30 days to find a new employer or leave Malta.
- Staying longer without action = illegal stay.
A visa = permission to enter.
A residence permit = permission to stay and/or work.
No, A Maltese residence permit only allows you to work in Malta.
You cannot work or live legally in another EU country with it.
You can travel to other Schengen countries for up to 90 days (tourism, business visits), but not for employment or residence there.
Fingerprints are taken to:
- Store secure biometric data on the permit chip.
- Prevent identity fraud or document forgery.
- Comply with EU Regulation (EC) 1030/2002 on biometric residence cards
Only your facial image and two fingerprints are stored — encrypted and only readable by authorised authorities.
Your permit may be revoked if:
- You stay outside Malta for more than 6 continuous months, or
- You are absent for more than 10 months within a 2-year period.
Reason: you are no longer considered to be “residing” in Malta.
Exceptions exist for:
- Medical treatment abroad
- Employer secondment
- Studies/training (if reported to Identità beforehand)
Yes — it is accepted as an official identity document for:
- Employment verification
- Police checks
- Opening bank accounts
- Rental contracts
- Healthcare and resident services
But it does not replace a passport for travel outside Malta.
Report the loss/theft to the Malta Police
Apply for replacement at Identità.
Submit the police report + application form + fee.
A temporary certificate may be issued while waiting
Not reporting may result in legal/immigration complications.
Yes. Renewal must be applied for before it expires (ideally 90 days before the expiry date).
You must still have valid employment, health insurance, and accommodation.
If expired without renewal, you may need to reapply from scratch or leave Malta.
Rights/Obligations/Purpose:
You may click the link below to view all your rights and obligations:
https://identita.gov.mt/wp-content/uploads/2024/03/Rights-and-Obligations.pdf
Opening Hours/Contact Information/Payment Information:
Expatriates Unit - Malta
| Unit's Section | Day | Opening Hours |
|---|---|---|
| Single permit - Live-in Carers | Monday - Friday | 07:30 - 11:30 |
| Single Permit – Lost/Stolen/Changes to Card | Monday - Friday | 07:30 - 11:30 |
| Single Permit/Non-EU Collection Desk | Monday - Friday | 07:30 - 14:00 |
| EU Collection Desk | Monday - Friday | 07:30 - 14:00 |
| International Humanitarian Protection and SRA Office | Monday - Friday | 07:30 - 12:30 |
Expatriates Unit – Gozo
| By appointment only: | Monday - Friday | 08:00 - 12:30 |
No, the Expatriates Unit does not open on Public Holidays or Weekends, unless advertised otherwise on our website and social media platforms.
It depends on the scope of your visit.
To talk to our customer care personnel or collect your residence permit, you do not need an appointment.
For any other service offered by the Expatriates Unit, an appointment is required.
Blue Card, Single Permit/SEI/KEI, Recruitment/Temping/Fleet Operator/Outsourcing, Self-Employed, Employment less than 6 months, Intra-corporate Transfer, Live-in Carers: singlepermit.identita@gov.mt
- Employer related queries: registerosp.identita@gov.mt
- Extension of Non-EU Employment Application/Interim Receipt: spextensions.identita@gov.mt
- Gozo Office: eresidence-noneu.gozoidentita@gov.mt
Please be advised that once payment is made, no refunds, credit, or transfers will be permitted under any circumstances. Kindly ensure that all transactions are final and correct before proceeding with payment.
Employment Sectors:
Such sectors fall under the NACE code classification which is widely used at EU Level. You may view the latest revised version on: NACE Rev. 2. 1 - Statistical classification of economic activities in the European Union
The list is hierarchical in nature so you may choose the level of details desired according to your needs.
Yes, such field is required.
Occupation Titles:
Such titles fall under the ISCO code classifications. You may find further information on: https://ilostat.ilo.org/methods/concepts-and-definitions/classification-occupation/
Yes, such field is required.
Job Types and Related Documents:
It is an official certification issued by the Institute of Tourism Studies (ITS), required by law under Legal Notice 78 of 2024, confirming that the applicant has completed mandatory training and is qualified to work in the Maltese hospitality and tourism industry.
Yes. From 2024 onwards, roles such as waiters, bar staff, hotel receptionists, cleaners, and related front-of-house or back-of-house staff must present a valid Skills Pass.
You may access this link to start applying for a skills pass: https://skillspass.org.mt/registration
- Passport copy
- Employment offer/contract
- Proof of training or experience
- Completed ITS training modules and assessment.
No. The application will be incomplete or refused if the Skills Pass is missing.
Anyone working in kitchens, restaurants, cafes, takeaways, hotels, food trucks, child carers etc. must have a Food Handler Licence – Category A or B issued in Malta.
No. It must be issued or validated in Malta by Environmental Health Directorate.
Yes, but you must submit it before the biometrics appointment, or the application can be rejected.
- Private Guard Licence issued by the Commissioner of Police
- Security Identification Tag/Badge
- Clean Police Conduct (if requested)
- Employment contract with a licensed security agency
No. The Private Guard Licence must be uploaded before processing.
- A valid EU driving licence (Category B minimum)
- Taxi/Chauffeur Operator Tag from Transport Malta
- Tag showing passenger, driver, and wheelchair capacity of vehicle (from vehicle logbook)
They cannot apply for a Single Permit as a cab driver unless they present a Maltese/EU driving licence.
Driving licence issued under S. L. 65. 18 from country of origin.
Yes. A copy of the Authorised Electrical Installer Licence (Licence A/B) issued by the Maltese Regulator for Energy & Water Services (REWS) must be uploaded.
- Registration certificate from the Council for Nurses and Midwives Malta
- Qualification documents + MQRIC (if issued abroad)
- Valid employment contract from licensed healthcare facility
No. The application will remain pending or be refused until the Council Registration Certificate is provided.
Permits in other member states:
No. A residence/work permit from another EU Member State only gives you the right to live and/or work in that specific country. It does not authorise employment or residence in Malta. To work in Malta, a Single Permit application must be submitted specifically to Maltese authorities (Identità).
Yes. If the permit is from a Schengen State, you may travel visa-free to Malta and stay for up to 90 days within a 180-day period as a visitor. But during this period, you cannot work or permanently reside unless you apply for a Maltese Single Permit.
Yes — but only if you have completed your studies and obtained your final certificate/diploma, and it must be recognised by MQRIC (Malta Qualification Recognition Information Centre). Temporary student permits or ongoing studies from another Member State are not valid for employment-based permits in Malta.
Normally, no. If someone holds refugee or subsidiary protection status in another EU country, they cannot apply for a Maltese non-EU employment permit. Malta recognises protection in one Member State as valid in the entire EU (Dublin Regulation & Asylum Procedures).
Yes. Any permit or official document issued in another language must be translated into English by a court-authorised or government-accredited translator. Some cases also require legalisation/apostille.
Only if they arrive legally, hold a valid Schengen entry, and submit a complete application within 90 days of arrival.
They must also present:
- Flight tickets and boarding pass showing entry to Malta
- Proof of legal entry and stay
- All required employment-related documents.
If they overstay the 90 days, the application will be rejected.
Permits in other EU Countries but non-Schengen States
Yes — if your nationality normally requires a visa, you can use an Irish or Cypriot residence permit to enter Malta visa-free for up to 90 days. However, this does not give the right to work or apply for a Single Permit while in Malta.
No. Holders of non-Schengen EU permits (Ireland, Cyprus) must apply from outside Malta under "Still Abroad".
This means:
- You need to first apply from your home country or current country of residence
- If approved, you then apply for a Type D Visa (National Visa) to travel to Malta for work.
Because Ireland and Cyprus are EU but not part of Schengen, so holders of their residence permits do not fall under Schengen mobility rules. They cannot legally remain in Malta to apply for residence/work permits.
- Submit a Single Permit application as “Still Abroad” via the Maltese employer.
- Wait for Approval in Principle
- Apply for a Type D National Visa from a Maltese Embassy
- Travel to Malta with the visa and original documents.
- Attend biometrics appointment and collect the residence card.
No. You must return to your country of residence and wait there. Only Schengen permit holders with legal entry can stay in Malta during processing.
Beneficiaries of Protection:
No. A person holding protection in Malta (Refugee Status, Subsidiary Protection, or Temporary Humanitarian Protection) cannot apply for a Single Permit (residence + work permit) under employment legislation.
Their right to work comes automatically from their protection status – they don't require, and cannot be granted, a "non-EU employment permit".
Only if they regularise their status first. A rejected asylum seeker:
- Must not have a current appeal pending
- Must either voluntarily return to their home country or renounce their asylum claim formally
- Must then apply from abroad under the “Still Abroad” Single Permit procedure
A failed asylum applicant cannot convert to an employment permit while irregular in Malta.
No. As long as an application for international protection is pending under the International Protection Act (IPA), the applicant:
- Cannot apply for a Single Permit
- Has a temporary humanitarian work right only if authorized by AWAS/Refugee Commission
- Must wait for a final decision OR withdraw their application and leave Malta, then apply from abroad.
Yes, but strict procedure applies:
- The person must give a written declaration to the International Protection Agency (IPA) that they want to renounce their status
- Their residence card is withdrawn
- They must exit Malta voluntarily
- If a Maltese employer wants to hire them, they must apply for a Single Permit under the “Still Abroad” category
They cannot remain in Malta during processing.
- THP holders can work legally in Malta
- But they cannot apply for a Single Permit or EU Blue Card
- To switch to employment permit – they must renounce protection and leave Malta.
Stakeholders:
The main stakeholders are:
- Identità (Expatriates Unit) – Main authority responsible for issuing or refusing Single Permits.
- Jobsplus – Malta’s public employment service that evaluates labour market conditions, issues labour market recommendations, and verifies employment documentation.
- Police Corps – Conduct security and background checks, confirm no criminal threats or pending investigations.
- Identità may also consult other authorities such as the Health authorities, Housing Authority, Transport Malta, and DIER (Department of Industrial and Employment Relations), based on each case.
Jobsplus is responsible for:
- Verifying that no Maltese/EU/EEA national is available to fill the job (Labour Market Test).
- Confirming that the employer is properly licensed and compliant.
- Rejecting applications where employers are blacklisted, abusive, or non-compliant.
- Informing Identità if employer or job offer is unacceptable.
Jobsplus and Police provide recommendations, but Identità issues the final approval or refusal.
If both stakeholders give positive feedback → Identità may issue Approval in Principle (AIP).
If either gives negative feedback → Identità must refuse the permit and will issue a formal refusal letter.
Because certain applications require additional verifications. Examples include:
- Transport Malta in case of TCns Driving Vehicles
- Housing Authority in case of rented property
- DIER in case of infringements in employment
No, Identità cannot override the decision.
This status is applied when:
- Jobsplus or Police have not yet finalised their decision.
In such cases, Identità is not allowed to continue processing until feedback is received.
If the decision is approved, the applicant receives an Approval in Principle email automatically.
If rejected, a refusal letter is issued, stating the reason.
Yes, if Jobsplus or Police do not respond in time, due to additional checks.
This is outside Identità’s control.
Legislations:
The legal basis is found in the principal Act Immigration Act (Cap. 217) and its subsidiary legislation (S. L. 217 series). For standard employment, S. L. 217. 17 sets the single permit procedure for residence + work for third-country nationals. Under these regulations, an employer must apply, and the employee must meet conditions such as health insurance, accommodation, labour market testing, etc.
For highly qualified TCNs (often known as the EU Blue Card or similar initiatives), the legislation is S. L. 217. 27: Conditions of the Entry and Residence of Third-Country Nationals for the Purpose of Highly Qualified Employment Regulations. This sets special conditions (higher salary threshold, qualifications, etc. ).
If a TCN is transferred from a company abroad to Malta (and the employment relationship remains), then S. L. 217. 21 covers this: Conditions of Entry and Residence of Third-Country Nationals in the Framework of an Intra-Corporate Transfer Regulations. It allows TCNs to move within a corporate group under conditions.
Yes. Any permit or relevant foreign document submitted under these procedures must be translated into English by an authorised translator and, if required, legalized/apostilled, as per the general requirements of the subsidiary legislation under Cap. 217. The Single Permit regulations (S. L. 217. 17) explicitly apply the “common set of rights and obligations” to third-country workers, which implies conformity with documentation standards.
If you hold a permit in another EU State for employment, study or others, the Maltese Single Permit regime (S. L. 217. 17) applies if you want to take up employment in Malta. The fact you have a permit elsewhere does not exempt you from the Maltese procedures. You may need to apply under “Still Abroad” context, satisfying local legislation. Employers must follow the procedures under S. L. 217. 17.
Under S. L. 217. 17 and other related regulations, the permit remains valid only if the main criteria (designation, employer, duration) continue to be met. If not, the third-country national must notify the authorities, and the permit may be revoked. According to the Expatriates Unit guidance: failure to do so violates Cap. 217.
The legislation is publicly accessible:
- S. L. 217. 17: legislation.mt/eli/sl/217.17/eng/pdf
- S. L. 217. 22: legislation.mt/eli/sl/217.22/eng/pdf
- S. L. 217. 27: legislation.mt/eli/sl/217.27/eng/pdf
Single Work Permit:
Yes. If you are from a visa-waiver (visa-exempt) country and you enter the Schengen Area visa-free:
Apply within the first 60 days of entry → your application will be accepted and you will be issued an application receipt to remain in Malta while it is processed (subject to eligibility).
Apply between day 61 and day 90 → you must leave the Schengen Area and apply/await outcome from abroad (“Still Abroad”).
If you are visa-required for Malta/Schengen and you are Still Abroad, you must obtain a Type-D (National) visa after your Approval in Principle (AIP) to travel for biometrics/permit issuance. Identità will only finalize the application, once all criteria have been met and all applicable documents have been presented.
Visa-exempt nationals do not need a D-visa to enter within their 90-day visa-free allowance, but must respect the 60-day filing rule above.
For terminations from 1 August 2025:
- Initial grace period: 30 days to remain in Malta and seek new employment.
- Possible extension: +30 days (total 60) if you prove financial self-sufficiency.
Before submitting New or Still Abroad Single Permit applications, employers must advertise the role on both the Jobsplus portal and EURES:
- Standard roles: 3 weeks of advertising within the 2 months before submission.
- Reduced to 2 weeks for KEI, SEI, EU Blue Card, and Skilled Occupation List roles.
Exempt from advertising: Health sector, elderly/disability carers, regulator-endorsed cases (e. g. , Malta Enterprise/CAD/Gaming Malta), sportspersons, and Change-of-Employer applications.
Single Work Permits are regulated by S. L. 217. 17 – Single Application Procedure for a Single Permit as regards Residence and Work (Cap. 217).
No.
Applications lodged between day 61 and 90 of your visa-free stay require you to exit the Schengen Area and await the outcome from abroad. If approved, you return per the CVU/AIP instructions (visa-exempt re-entry or D-visa where applicable).
Yes, if you switch within the grace period(s) above. You must file the Change in Employer Single Permit and meet all standard conditions. If you exceed 60 days (when the +30 extension is granted), you must regularise or depart.
No — Change-in-Employer applications are exempt from the vacancy advertising obligation.
Persons not eligible for a Single Work Permit include:
- Third-country nationals holding or applying for international protection (refugees, subsidiary protection) or pending protection applications.
- Persons already working in Malta illegally or who have been irregular for more than the legal grace period.
- Non-EU nationals whose job offer does not meet the basic requirements of being registered and operating in Malta.
Yes. The employer must be a company registered and operating in Malta and must be registered with Jobsplus (Malta’s employment service). The employer must submit the Single Permit application on behalf of the applicant.
Yes, if your studies are completed and you meet the Single Permit requirements. Otherwise, students may not apply for a Single Permit while still studying full-time.
If there is a change in designation, salary, working hours, or employer, this triggers a Change in Conditions or Change of Employer application context under S. L. 217. 17. The original permit may be submitted as invalid if changes are not approved.
Yes. If your job requires a qualification issued abroad, you must obtain recognition from the Malta Qualifications Recognition Information Centre (MQRIC) or submit proof of equivalence.
A “Still Abroad” application means the TCN is outside Malta at the time the application is submitted. The Single Permit application is filed by the employer, and once approved an AIP letter allows the applicant to travel to Malta and take up employment.
You must attend your biometrics appointment, bring originals of the documents uploaded in your application, and upon approval receive your residence/work card. Only then may you legally start working.
Yes. Under S. L. 217. 17 the permit is issued for a specific job with a specific employer — you may not switch employers without submitting a Change of Employer application.
Yes — time legally spent working and residing in Malta under a valid Single Permit counts towards the 5-year legal residence requirement under S. L. 217. 05 for long-term residents.
- Still Abroad → The applicant is outside Malta at the time of application. After Approval in Principle (AIP), they must travel to Malta (with D-Visa if required) for biometrics.
- New Application (In Malta legally) → The applicant is already in Malta legally (student permit, visa-free entry, D-Visa). They do not need a new visa but must apply before their current status expires.
The permit application must be withdrawn by the employer.
The applicant cannot switch to another employer unless a new application is submitted.
No residence rights are granted past the 30–60 day grace period after termination
No. AIP does not allow employment. Work is only permitted when:
- The residence permit card is issued, or
- An Interim Authorisation to Work sticker/document is issued after biometrics.
The application is placed on hold until the new passport is uploaded.
If the passport is not renewed, the application may be withdrawn or refused.
The minimum passport validity requirement applicable to the relevant application process is 6 months. If the passport expires during processing, a renewed passport may be required before the application can be finalised.
No. Permits are issued based on contract duration
If the job title, tasks, duties, or salary change → This requires a Change in Conditions application, not a renewal.
You receive a Refusal Letter by email.
You can submit an appeal within 3 working days.
Common refusal reasons include:
- Incorrect or missing documents
- Job not meeting salary/national law requirements
- Police objections
- Employer flagged by Jobsplus/Tax authority
Yes, if:
- Your renewal application is submitted before your current permit expires.
- You remain employed with the same employer.
If your permit expires before renewal is submitted, you must leave Malta or may become irregular.
Yes. Your salary must:
- Meet or exceed the National Minimum Wage;
- Comply with the relevant sectoral collective agreement or Wage Regulation Order;
- Be consistent with your job position
- Failed student (course not completed): No, course completion is required.
- Failed asylum seeker: Must withdraw application, return to home country, and apply under Still Abroad. Protection holders cannot apply for a work permit unless status is renounced and applicant leaves Malta.
Your application is cancelled immediately. If you wish to continue, another employer must re-submit a new application.
Yes — until you are officially employed and paying social contributions, health insurance is required for the application to be considered complete.
No — permits are issued for only one employer and one occupation at a time.
You must inform and update Identità with your new address and provide the updated lease or accommodation declaration. Failure to update may delay or block permit issuance.
Yes, but only by submitting a new application under the correct permit category together with the required supporting documents.
Yes — if you applied before your current legal stay or permit expired, you may remain in Malta while waiting for a decision. This does not authorise employment unless you receive interim work authorisation.
No. Employers cannot legally charge employees for permit costs or recruitment fees. Any such request is illegal and may be reported to authorities.
You must report the loss to the Police in Malta and apply for a replacement residence card via Identità. You remain legally resident if your permit is valid but should carry the police report until a new card is issued.
Yes, you may submit a police lost report through https://pulizija.gov.mt/en/
No. The Interim Receipt is not a travel document, and neither is an expired residence card. You must have a valid residence card + passport to re-enter Malta legally.
Yes. You or your employer should inform Identità that employment and residence are ending. Failure to do so may result in future application refusals or complications.
EU Blue Card:
The EU Blue Card is a residence and work permit issued to highly qualified third-country nationals (non-EU citizens) who are offered highly skilled employment in Malta. It grants the right to live and work in Malta under Subsidiary Legislation 217. 27.
To qualify, you must:
- Be a highly qualified professional (hold a university degree at MQF Level 6 or higher, or have at least five years of proven professional experience in your field).
- Hold a binding employment contract or job offer for at least 6 months in Malta.
- Be offered a salary that is at least 1. 5 times the average gross annual salary in Malta
The EU Blue Card in Malta is regulated by:
- S. L. 217. 27 – Highly Qualified Employment Regulations
- Implementing Directive (EU) 2021/1883
It is separate from the general Single Permit under S. L. 217. 17.
- Requires advanced theoretical and practical knowledge
- Falls under ISCO major groups 1, 2, or 3 (Managers, Professionals, Technicians/Associate Professionals)
- Requires a relevant academic qualification or equivalent professional experience.
First Issue: Up to 24 months (2 years) or contract duration + 3 months
Renewal: Can be issued for up to 36 months (3 years)
No. You may only start working when:
- You receive an interim receipt with authorisation to work, or
- The physical EU Blue Card residence permit is issued.
Yes, if you switch within the grace period(s) above. You must file the Change in Employer Single Permit and meet all standard conditions. If you exceed 60 days (when the +30 extension is granted), you must regularise or depart.
You must inform Identità.
You have up to 3 months to find a new job that meets Blue Card criteria.
If you do not, the permit may be revoked.
Yes. Time spent working in Malta on a Blue Card counts towards the 5-year EU long-term residence requirement, as long as you remain legally resident.
No. The EU Blue Card only covers highly qualified employment with a single employer. You cannot conduct self-employment or freelance work under this permit.
Only if they meet all legal requirements — particularly the qualification level, salary threshold, and employment contract conditions. Failing a degree or not meeting salary criteria makes an applicant ineligible.
It may be refused if:
- The salary or qualifications do not meet legal thresholds
- The employer is not legally registered or compliant with Jobsplus
- The applicant is a threat to public policy, security, or health
- Documents are falsified or incomplete
- Intra-Corporate Transferees
Intra-Corporate Transfer Permit:
An Intra-Corporate Transfer (ICT) permit is a residence and work authorization for third-country nationals who are temporarily transferred from a company established outside the EU to a branch, subsidiary, or company in Malta belonging to the same corporate group. It is regulated by S. L. 217. 21.
Who qualifies as an ICT applicant?
To qualify, you must:
Be employed by a company established outside the EU
Be transferred to a Maltese company that is part of the same corporate group.
Fall under one of the three categories defined in legislation:
o Manager – directs a department or team.
o Specialist – has advanced knowledge essential to the company.
o Trainee Employee – holds a university degree and is transferred for career development.
Have worked with the company for at least 3 months prior to transfer. (As per ICT rules derived from EU Directive 2014/66/EU)
Have an employment contract with the sending company before transfer.
- A Single Work Permit is the standard permit used when a Maltese employer hires a third-country national to work in Malta.
- An ICT Permit is a temporary transfer permit used by multinational companies moving managers, specialists, or trainees to their Maltese branch or subsidiary.
No. ICT applications must be submitted from abroad. You cannot apply from within Malta unless you hold a valid residence permit or visa that legally allows in-country application.
No. You must stay employed by the same foreign company that transferred you.
You cannot work for another Maltese company or change employer during the permit’s validity.
Managers/Specialists → Up to 3 years maximum (cannot be extended further).
Trainee employees → Up to 1 year.
After the maximum duration is reached, you must leave Malta or switch to another legal permit type from abroad.
Yes, but only within the maximum duration allowed by law (3 years or 1 year for trainees). Once this limit is reached, it cannot be renewed further.
No.
If you wish to switch to a standard employment-based Single Permit, you must end your ICT assignment and leave Malta,
The new Maltese employer must apply for you under “Still Abroad” category.
No. ICT is considered a temporary mobility permit, and time spent under ICT does not count towards long-term residence or permanent residency.
Yes.
You may travel to other Schengen countries for business or short trips for up to 90 days within a 180-day period, as long as:
- Your passport and ICT permit are valid.
- You remain employed under the same foreign company.
You must:
- Inform Identità, and
- Leave Malta, unless another residence/work permit is obtained from abroad.
The ICT permit becomes invalid immediately if the employment relationship with the sending company ends.
No.
ICT (S. L. 217. 21): Transfer from a third-country company to a Maltese branch belonging to the same global group.
Local inter-company transfer: Transfer between two companies already registered in Malta — this falls under business transfer/change of employer rules, not ICT.
Researchers:
A Researcher Permit allows a non-EU/EEA/Swiss national to reside in Malta for the purpose of carrying out a research activity at an accredited research organisation.
It is governed by Subsidiary Legislation 217. 22 – Conditions of Entry and Residence of Third-Country Nationals for the Purpose of Research.
You are considered a researcher if you:
- Hold a higher education qualification that allows access to PhD/doctoral programmes (usually a Master’s degree or equivalent).
- Have been accepted by a research organisation accredited in Malta to conduct a research project requiring such qualifications.
- Have signed a Hosting Agreement with the institution.
A Hosting Agreement is a formal contract between the Maltese research institution and the applicant. It must state:
- The nature and duration of the research project
- Source of funding or stipend/salary
- Confirmation of adequate financial resources
- Health insurance coverage and accommodation arrangements
This document replaces the employment contract and is mandatory.
Applications are submitted online by the research organisation via the Single Permit Portal on behalf of the applicant. Researchers cannot apply independently.
A fee of €300 is required upon first submission of a Researcher Permit application.
The permit is issued for the same duration as the Hosting Agreement, usually up to 1 year, and is renewable if the research project continues.
No. The permit only allows activities linked to the Hosting Agreement. Researchers cannot take up additional employment or roles outside the scope of the research project.
Yes. It can be refused or revoked if:
- The applicant does not meet eligibility criteria
- The Hosting Agreement is invalid or terminated
- Fraudulent or falsified documents were submitted
- The applicant becomes a threat to public policy/health/security
- Financial means, accommodation, or health insurance are lost
- The applicant is staying in Malta irregularly.
Yes. After the application is approved in principle by stakeholders, the researcher is invited to book a biometrics appointment, bring original documents, and complete identity verification, like other permit holders.
You must:
- Inform Identità, and
- Leave Malta, unless another residence/work permit is obtained from abroad.
The ICT permit becomes invalid immediately if the employment relationship with the sending company ends.
Self-Employed:
It is a residence permit that allows a third-country national (non-EU, non-EEA, non-Swiss citizen) to legally live and work in Malta as a self-employed person or business owner, after obtaining an Employment Licence from Jobsplus.
You must first obtain an Employment Licence (Self-Employment Licence) issued by Jobsplus. After receiving this licence, you may apply for a residence permit through Identità.
To qualify for a self-employment licence, you must meet at least one of the following criteria:
- Invest a minimum of €500, 000 in fixed business assets in Malta (no property rentals).
- Be a Highly Skilled Innovator with a viable business plan and commitment to recruit at least 3 Maltese/EU/EEA/Swiss nationals within 18 months.
- Be an Approved Project Leader of a project endorsed by Malta Enterprise.
- Be the sole representative of an overseas company opening a branch in Malta.
Exemption may only be issued by Jobsplus in the above cases.
Only individuals can apply. A self-employment licence is always issued in the name of the person, not a company. Applications submitted under a limited company are sent back. If you are a director/shareholder of a company, you must instead apply for a Single Permit as a company director.
Step 1: Apply for an Employment Licence (Self-Employment Licence) from Jobsplus while you still have legal residence in Malta.
Step 2: Once approved, apply for a Self-Employed Residence Permit via Identità.
Step 3: Attend biometrics and present the Jobsplus licence.
Step 4: If approved, you receive a residence card based on self-employment, valid up to the same date as the licence.
Yes. If applying based on investment, you must place €500,000 in fixed assets in Malta within 6 months of licence approval. Rental contracts do not count as investment.
It is usually valid until the expiry date of the Jobsplus employment licence.
Yes, if:
- Your employment licence from Jobsplus is still valid or renewed, and
- You continue to meet the financial and legal requirements.
Renewals fall under C1 Self-Employed Application.
Yes — but you must first apply for a Jobsplus Self-Employment Licence while still legally residing in Malta. Once approved, you may apply for a Self-Employed Residence Permit under C2 New.
Yes. You will need a new Single Permit if taking up employment with a Maltese employer. You can no longer retain the self-employed permit.
Applications for self-employment should be submitted while you are already legally in Malta. Jobsplus will not issue a self-employment licence to a person who is illegally residing or already abroad at the time of submission.
Permit for Employment - Less than 6 months:
This is a residence and work permit issued to third-country nationals who will be employed in Malta for a short-term period of less than 6 months. It is still under Subsidiary Legislation 217. 17 but classified under a different application context due to the short employment duration.
This permit may be used when:
- The employment contract clearly states that the duration of employment is less than 6 months, and
- The employer and TCN still meet the basic Single Permit requirements (legal employer, valid job offer, eligibility under S. L. 217. 17).
This applies to both Still Abroad and New applications, depending on the applicant’s location at time of application.
Yes. The manual states that contracts of 6 months or more but less than 1 year also qualify, and by logic, shorter contracts (below 6 months) are processed under the Employment Less Than 6 Months category.
Yes. An employment licence from Jobsplus is still required, even if the employment period is shorter than six months. This licence must reflect the exact duration of employment.
- A Single Work Permit is intended for longer-term employment in Malta and is renewable.
- An Employment Less Than 6 Months Permit is used when the employment contract is temporary and does not exceed six months.
No. Once the 6-month period ends, this permit cannot be renewed as a continuation of the same application.
No. Even if the employment is short-term, the TCN cannot start working until the permit or interim authorisation is issued.
The employer must submit a new Single Permit application, as the “Less than 6 Months” permit cannot be automatically extended.
No. Just like standard employment permits, the permit is tied to the specific employer and job role.
Yes — if issued by Malta, the residence permit/card allows Schengen travel for up to 90 days in 180 days, but only if the TCN holds a valid passport and residence permit.
Malta Labour Migration Policy 2025:
Malta’s Labour Migration Policy aims to better regulate the employment of foreign workers. It ensures that migrant workers are hired only when no local or EU workers are available, protects workers’ rights, promotes longer-term stays instead of short contracts, and aligns foreign labour with Malta’s real economic and skills needs. It also introduces stricter rules for employers, including job advertising requirements, turnover limits, and updated permit and salary rules.
https://identita.gov.mt/wp-content/uploads/2025/07/MIGRATION-POLICY-DOC-JUNE-2025.pdf
Health Professionals/Carers:
Under Cap. 464, a “health care professional” means a person who is authorised to practise a health-care profession in Malta in accordance with the provisions of the Act.
This includes persons registered with the appropriate Council (e. g. , medical practitioners, nurses, midwives, pharmacists).
Therefore, to qualify, you must hold recognised qualifications, be registered/licensed under relevant Council rules, and comply with Maltese regulatory requirements.
Yes, under the Labour Migration Policy of 2025, carers for the elderly or persons with disability also benefit from the said scheme.
No, prior to the introduction of the new fees, any fee lower than €50 remained the same. Therefore, live-in carers are only charged €27. 50.
Yes, you may apply under any application context as long as your employment contract covers the period being applied for.
If their duties fall within the scope of such scheme, their application will be reviewed accordingly.
Restrictions:
You need to meet the eligibility criteria in order for an application to be considered admissible. Application will be accepted without prejudice to:
- Any further approval that may be required by the Maltese Authority to proceed to Malta.
- Any visa requirements.
- Any travel restrictions.
Power of Attorney:
You need to present a Power of Attorney with your request https://identita.gov.mt/wp-content/uploads/2024/10/Power-of-Attorney-EXP-CVU.pdf
You need to also include a Power of Attorney endorsed by the employer https://identita.gov.mt/wp-content/uploads/2024/10/Power-of-Attorney-EXP-CVU.pdf
Entry Exit System:
You may find further information below:
https://identita.gov.mt/expatriates-unit-main-page/noneu-nationals/entry-exit-system/
Application Forms/ Checklists:
Kindly access https://identita.gov.mt/expatriates-unit-main-page/noneu-nationals/employment-related-permits/employment-application-forms/
Kindly access: https://identita.gov.mt/expatriates-unit-main-page/noneu-nationals/employment-related-permits/employment-application-checklists/
During the submission of an online application, one has the possibility to generate the application form already filled according to the details entered during submission, from the online portal in the documents upload section.
Yes, Identità reserves the right to request additional documents for verification purposes. Additional documents may vary according to the job type being applied for.
Applicable Fees:
Fees are distributed as below:
- New/Still Abroad Applications €600
- Renewals €150 for every year of renewal
- New/Still Abroad Applications for jobs in Health Sector and Carers of persons with Disability or Elderly (Live out) €150 for each year. *Live-in Carers will still be charged €27.50
- Renewal Applications for jobs in Health Sector and Carers of persons with Disability or Elderly (Live out) €50 for every year of renewal. *Live-in Carers will still be charged €27.50 per year
- Change in Employer €600. *Transfer of business remains €300
- Change in Designation €300
- New/Still Abroad Applications for KEI €600
- Renewal Applications for KEI for up to 3 years €150 per year
- New/Still Abroad Applications for SEI €600
- Renewal Applications for SEI for up to 3 years €150 per year
- New/Still Abroad Applications for an EU Blue Card for up to 2 years €600
- Renewal Applications for an EU Blue Card for up to 3 years €150 per year
- New/Still Abroad Applications for ICT €300
- Renewal Applications for ICT for up to 3 years according to duration of contract €200 per year
- New/Still Abroad Applications for Researchers €300
- Renewal Applications for Researchers for up to 3 years according to duration of contract €200 per year
- New Self-Employed €100
- Renewal Self-Employed for up to 3 years according to Jobsplus Employment License €100 per year
- New/Still Abroad Applications for Employment Less than 6 Months €50
- Re-Print: Lost/Damaged/Stolen/ Change of Address €50
Highly Qualified Individuals:
A residence and work permit for highly qualified non-EU nationals, regulated by Subsidiary Legislation 217. 27. It is issued to individuals with advanced qualifications and a high-skill job offer in Malta.
The main schemes are:
- The EU Blue Card (for highly qualified non-EU nationals with higher professional qualifications and high salary)
- The Key Employee Initiative (for managerial or highly technical posts)
- The Specialist Employee Initiative (for professional or technical roles with lower salary threshold than KEI)
To qualify for the Blue Card under S. L. 217. 27 you must:
- Have a higher education qualification (e. g. , university degree) or equivalent, recognised by MQRIC.
- Have a binding job offer or employment contract with a Maltese employer for at least 6 months.
- Earn a salary that is at least 1. 5 times the average gross annual salary in Malta.
- Have health insurance, travel documents, and other standard requirements.
For new Blue Card holders:
- First-time issue: usually 2 years, or the duration of the contract plus 3 months if shorter.
- On renewal: may be issued for 3 years, provided documents cover that period.
If you lose your job, you typically have 3 months to find a new position; if you fail, your permit may be withdrawn
Rights include:
- Residence and work authorization in Malta under the scheme.
- Equal treatment with Maltese nationals for socio-economic rights as applicable (under Regulation 13 of S. L. 217. 27) for Blue Card holders.
- Mobility within EU subject to conditions.
Yes. Reasons for refusal include:
- Failure to meet salary/qualification thresholds
- False information provided or fraudulent documents
- Threat to public policy or security
- Employer not compliant or job offer not genuine.
If you lose employment while holding a Blue Card:
You have 3 months to find a new job under the conditions of the scheme.
If you fail to secure a new contract within that period, your permit may be withdrawn and you must leave Malta.
The relevant legislation is S. L. 217. 27 – Conditions of the Entry and Residence of Third-Country Nationals for the Purpose of Highly Qualified Employment Regulations. You can view it online at the Maltese Legislation website.
Yes — under EU Directive 2021/1883, a Maltese Blue Card holder may:
After 12 months of legal stay in Malta, you can move to another EU country and apply for a Blue Card there, without requiring a return to the home country.
KEI/SEI holders do not have this EU mobility advantage.
A fast-track Single Permit for highly skilled managerial, technical or specialist positions in Malta.
The KEI is aimed at highly specialised roles. Typical conditions include:
- A managerial or highly technical position as per ISCO Groups 1, 2 & 3.
- A minimum annual gross salary of €45, 000 excluding bonuses and allowances.
- Recognised qualifications or significant experience relevant to the role.
The SEI is tailored for professional or technical roles that may not meet the higher salary or managerial criteria of the KEI or Blue Card.
The SEI is also aimed at highly specialised roles. Typical conditions include:
- A managerial or highly technical position as per ISCO Groups 1, 2 & 3.
- A minimum annual gross salary of €30, 000 excluding bonuses and allowances.
- Recognised qualifications or significant experience relevant to the role. (MQF Level 6 or a lower MQF Level + 3 Years of experience in a similar role)
A New or Still Abroad KEI permit may be issued for up to 2 years. Where the applicable integration course is presented, the applicant may benefit from an additional year, up to 3 years. The travel document and employment contract must cover the period being applied for, and no renewal health screening may be required during that period. No additional three months are added to the employment-contract validity under KEI.
A KEI renewal may be issued for up to 3 years, or up to 4 years where the applicant successfully completes the applicable integration course. All validity periods remain subject to the validity of the required supporting documents.
If the KEI holder has resided and worked in Malta for less than 2 years, a Change of Employer permit may be issued for up to 2 years, with an additional year where the applicable integration course is presented. If the KEI holder has resided and worked in Malta for 2 years or more, the Change of Employer permit may be issued for up to 3 years, with an additional year where the applicable integration course is presented.
Yes. Eligible family members may lodge their applications simultaneously with the KEI sponsor, provided that all applicable requirements are satisfied. The applications may therefore be processed in parallel.
A New or Still Abroad SEI permit may be issued for up to 1 year. Where the applicable integration course is presented, the applicant may benefit from an additional year, up to 2 years. The travel document and employment contract must cover the relevant period, and no renewal health screening may be required during that period.
An SEI renewal may be issued for up to 3 years, or up to 4 years where the applicant successfully completes the applicable integration course. Validity remains subject to the applicable supporting documentation.
If the SEI holder has resided and worked in Malta for less than 2 years, a Change of Employer permit may be issued for up to 1 year, with an additional year where the applicable integration course is presented. If the SEI holder has resided and worked in Malta for 2 years or more, the Change of Employer permit may be issued for up to 3 years, with an additional year where the applicable integration course is presented.
KEI and SEI validity remains subject to the applicable passport, employment-contract, health, stakeholder, payment and statutory requirements. Where a supporting document has a shorter validity, the permit may be limited accordingly. Under any KEI or SEI application context, presentation of the applicable integration course may add 1 year of validity within the approved limits.
Overseas Employment & Overseas Companies:
Third-Country nationals employed by a company based overseas (e. g. OC 1234), cannot be covered by an Employment Licence issued by Jobsplus and hence do not qualify for a residence work permit in Malta.
Transfers/Takeovers of Business/Mergers & Inter-company transfers:
A transfer of business occurs when an undertaking, business, or part of a business is transferred from Company A to Company B and the economic activity continues with the same identity. Employees keep the same job duties, same conditions, and continue working in Malta.
Identità treats the following situations as valid transfers under S. L. 452. 85 – Transfer of Business Regulations (TUPE):
✔ 1. Transfer of Business
- The whole business—or a clearly identifiable part of it—is transferred to another employer while maintaining its identity.
Examples: - Asset Purchase Agreements
- Business Transfer Agreements
- Share Purchases affecting control
✔ 2. Takeover of Business (Service-Provider Change)
- Occurs when a contract/tender is awarded to a new company that takes over the activity AND the employees.
Example: - A cleaning/security/catering contract moves from Company A to Company B, and staff move with it.
✔ 3. Merger
Two companies merge into a single entity. Supporting documents include:
- Merger Agreement
- MBR Certificate of Merged Companies
- VAT certificate
✔ 4. Inter-Company Transfer (Within same Group)
Employee moves from one Maltese entity to another within the same corporate group. Identità confirms the link through:
- MBR certificates showing shared director/shareholder
- VAT certificates showing same ownership
This is not the same as an ICT Permit (which applies to multinational transfers from outside Malta).
- S. L. 452. 85 – Transfer of Business (Protection of Employment) Regulations
(Maltese TUPE implementation; employment rights continue) - Immigration Act – S. L. 217. 17 (Single Permit Regulations)
(Defines how permits are updated after a transfer) - Identità internal SOPs (2024/2025)
(Document requirements, verification processes) - EU Directive 2001/23/EC
(Protection of employees in business transfers)
Identità accepts a transfer when:
✔ There is a proven legal/contractual connection between Company A and Company B
Examples:
- Asset/Business Transfer Agreement
- Tender/Contract takeover
- Merger documentation
- Shared ownership/directors (group company transfer)
The employee keeps:
- Same position
- Same job duties
- Same conditions of employment
❌ Identità does not consider the following as transfers:
- Employee resigns from Company A and joins Company B (→ Standard Change of Employer)
- No legal/contractual link between the companies
- Companies do not retain the identity of the economic activity
For all Transfer/Takeover/Merger/Inter-Company Transfer cases:
- Change of Employer / Ownership of Business Declaration Form
(Old employer + new employer + employee must sign)
- Proof of Transfer, depending on the scenario:
- Transfer of Business:
Asset Purchase Agreement / Business Transfer Agreement / Share Purchase Agreement - Takeover of Business:
Sale & Purchase Agreement / Contract Award showing transition - Merger:
Merger Agreement + MBR Certificate / VAT Certificate - Inter-Company Transfer:
MBR certificates OR VAT Certificates showing same ownership
✔ 3. Cover Letter
Must confirm:
- Same duties
- Same salary & conditions
- Reason for transfer
❌ Not required in Transfer of Business cases:
No Employment Contract
No Jobplus Declaration of Suitability
Yes — the employer must submit a “Change of Employer – Transfer of Business” application on the portal.
However:
- No new labour market test
- No new salary proof (unless changed)
- No new employment contract (unless duties change)
No — under TUPE Regulations (S. L. 452. 85) and Identità policy:
- Employees may continue working legally after the transfer
- Their Single Permit remains valid while processing is ongoing
- No — these are two different things. Inter-company transfer generally refers to a change of employer between companies operating in Malta, often due to business restructuring.
- Intra-Corporate Transfer (ICT) is a specific residence permit allowing multinational companies to temporarily transfer managers, specialists, or trainee employees from outside the EU to Malta.
- A new residence card is issued showing new employer name
- Permit expiry date remains the same
- The employee must attend biometrics if requested
- Old card must be returned upon collection of new one
If the legal entity remains unchanged (same VAT/MFSA registration number), but shareholders change:
- No Transfer of Business procedure is needed
- A Business Ownership Declaration + Registry Extract must be submitted to update Identità records
- The transfer is legally binding under TUPE rules
- If the employee refuses, it is treated as resignation and their permit becomes invalid
- They will need a new employer and new permit application
Electronic Signatures:
Yes, Identità accepts digital signatures.
Identità only accepts Qualified Electronic Signatures (QES) and Advanced Electronic Signatures (AES).
No, Identità does not accept Basic Electronic Signatures.
Yes, Identità also accepts signature in Wet Ink.
Yes, Identità does in fact verify all types of signatures. Should the signatures not be verifiable, you will be contacted in order to present the correct document or an alternative.
Once modified, the signatures will no longer be valid. A fresh signature needs to be put in with every modification of the document.
Additional Years:
Yes. The possible validity depends on the application context. Under the approved KEI and SEI measures, multi-year validity may apply to New/Still Abroad, Renewal and Change of Employer applications. KEI and SEI renewals may reach up to 4 years where the applicable integration-course condition is satisfied. Existing arrangements for other permit categories remain applicable.
The approved longer-validity arrangements include KEI and SEI applicants. Existing Blue Card and other applicable permit arrangements remain unchanged.
This process is only applicable to Renewal and Change in Designation applications together with Blue Card applicants applying for the first time and Health Professionals/Carers applying under any context.
During submission of the application through the online portal, you need to make sure that you select the desired duration of your permit from step 3 under Employment Details.
On submission, the agency will review the request and determine the eligibility. Once application is recommended for approval, you will receive a request through the online portal to submit the remaining payment. You will be charged according to the application context submitted and with renewal fees.
You also have an option to decline and state your reason.
The employment contract must cover the period being applied for. For KEI and SEI, validity is also subject to the applicable travel-document, health, stakeholder, payment and statutory requirements. The minimum passport validity requirement for the relevant application processes is 6 months.
Invitation for Biometrics/Approval in Principle Related:
An AIP is a letter issued by Identità to confirm that an application for a Single Permit has been approved in principle by Jobsplus and the Police. It is not the residence permit itself but an authorization to proceed to the next steps.
If you are still abroad → You can apply for a National (D) Visa at a Maltese Embassy using the AIP.
If you are already in Malta legally → You can book your biometrics appointment.
It also lists the documents you must bring to biometrics.
The AIP includes:
- Applicant's details and application number (starting with “R…”)
- Permit type and employer.
- Validity period of the AIP (non-extendable)
- Instructions on how to book the biometrics appointment
- Required original documents for the appointment
- Visa application instructions (if Still Abroad)
Usually 90 days (New) and 180 days (Still Abroad) from the date of issue.
If the AIP expires and the applicant does not attend biometrics or enter Malta within its validity, Identità cannot continue processing the application.
No — the AIP is not extendable. A new application must be filed if it expires.
No. It does not grant the right to work or reside in Malta yet.
It is only a conditional approval before biometrics and permit printing.
If you are from a visa-required country, you must apply for a Type-D Visa using the AIP.
If you are visa-exempt, you can travel using your passport + AIP and still remain within Schengen 90-day limit.
This is an email/letter issued after AIP asking the applicant to book an appointment to provide fingerprints, signature, and photo. This is required to produce the residence permit card.
- The Approval in Principle (AIP) confirms that the application has been provisionally approved and can proceed to the next stage.
- The Invitation for Biometrics is the document requesting the applicant to attend an appointment to capture fingerprints and verify documents, which is necessary before the residence permit can be issued. Application will be referred to stakeholders after the issuance of such document.
As per AIP/invitation letter:
- Original passport (all pages)
- Original documents uploaded in the online application (contract, lease, insurance, Jobsplus declaration, etc. )
Any other required documentation will be listed on the document itself.
The appointment is cancelled and marked as nullified. The applicant must book a new appointment and bring complete documentation.
An Interim Receipt is issued. This is a temporary document confirming that biometrics were captured, and the permit is being printed.
Only if it has a “temporary authorisation to work” sticker. Otherwise, it is a residence receipt only.
You may leave Malta, but you cannot re-enter with the interim receipt alone, as it is not a travel document.
Pre-Departure Course:
Verification of the Pre-Departure Course certificate will start from 1 March 2026.
Applications submitted before 1 March 2026 will not be assessed against the Pre-Departure Course requirement.
Yes. From 1 March 2026, the Pre-Departure Course is required where applicable, depending on the application type and employment sector.
Yes. New and Still Abroad applications submitted from 1 March 2026 onwards must include the Pre-Departure Course certificate where required.
In most cases, applicants who already hold a valid Single Permit are not required to submit the Pre-Departure Course certificate, unless they apply again as first-time applicants.
No. Applicants applying for a change of employer and/or designation while already holding a valid Single Permit are generally not required to submit the certificate.
Yes. Students converting from a study permit to a Single Permit are required to submit the Pre-Departure Course certificate at conversion stage.
No. Applicants who previously held a Single Permit are not required to submit the Pre-Departure Course certificate, unless they apply again as first-time applicants from abroad.
If the applicant leaves the Schengen Area and later applies again as a new or Still Abroad applicant, the Pre-Departure Course certificate may be required.
Applications submitted from 1 March 2026 onwards without the required certificate may be paused, returned, or delayed until the documentation is provided and may be subject to refusal.
From 1 March 2026, applicants in the Tourism & Hospitality sector submitting New or Still Abroad applications are required to complete the Pre-Departure Course where applicable.
Yes. Depending on the role, applicants must present either a full Skills Pass or the relevant combination of certificates, in line with current procedures.
Applicants in front-facing roles must present either:
- A full Skills Pass, or
- A Pre-Departure Course certificate together with the applicable Tourism & Hospitality Skills Pass certificate.
Applicants working in non-front-facing roles (including cleaners, kitchen helpers, dishwashers, kitchen porters, and back-office roles) are required to complete the Pre-Departure Course only.
No. Applicants applying for a one-year renewal in the Tourism & Hospitality sector are not required to present the Pre-Departure Course or Skills Pass certificate.
Yes. At the renewal stage, applicants presenting the relevant Skills Pass level may be eligible for longer permit durations, subject to contract length and no objections from the competent authorities.
Application Status:
The status can be checked by logging into the Single Permit Portal using the credentials/e-ID linked to the application.
Employers normally monitor the application through the employer account.
Applicants may also receive updates by email throughout the process.
The booking and portal systems are accessible through Identità’s online services.
This means the employer started the application but has not yet completed or finalized all required sections.
The application has not yet been formally submitted to Identità.
Typical reasons:
- Missing uploaded documents
- Incomplete form fields
- Employer still reviewing details before submission
At this stage Identità has not started processing the application yet.
This means the employer has completed their part and the application is now waiting for the applicant to:
- Review the information,
- Upload remaining documentation (if required),
- Confirm and proceed with the application.
The application cannot move forward until the applicant completes their section.
This means the applicant is currently reviewing, editing, or uploading information to the application.
The application is still not formally submitted to Identità.
This status means:
The applicant has completed their section, but the employer still needs to formally submit the application to Identità.
At this stage the application is not yet being processed.
This means the application has been successfully submitted to Identità.
The application is now awaiting review and validation.
At this stage:
- Application fees are usually paid;
- The application enters the official processing queue.
This means the employer withdrew the application before final approval.
Common reasons include:
- Employee no longer interested,
- Employment offer cancelled,
- Incorrect application submitted,
- Employer decided not to proceed.
A withdrawn application is considered closed.
This means the application was refused by Identità.
Common reasons may include:
- Missing or invalid documentation,
- Jobsplus refusal,
- Incorrect salary or employment conditions,
- Failed due diligence/security checks,
- False or misleading information.
Applicants may:
- Appeal the decision (where applicable), or
- Submit a new application.
This means Identità has started processing the application internally.
The application is under review and supporting documentation is being assessed.
This is one of the standard processing stages before stakeholder validation is finalized.
This means the application is currently being validated by the relevant authorities or stakeholders.
Depending on the application type, this may include:
- Jobsplus,
- Health authorities,
- Licensing authorities,
- Other governmental entities involved in the vetting process.
Processing time may vary depending on the complexity of the case.
This means:
- Most checks have been finalised;
- The application is nearing completion.
For new or still abroad applications:
The applicant will normally receive an Approval in Principle (AIP) shortly,
The applicant may then proceed to biometrics.
This status usually indicates the application is in the final internal stages.
This means the application or permit was previously processed but later cancelled/revoked.
This may happen if:
- Employment was terminated,
- False information was identified,
- Conditions of the permit were no longer met,
- The permit holder breached immigration conditions.
- A revoked permit is no longer valid.
This means the application has been approved by Identità.
This means:
- The residence card has been produced;
- A collection letter has been sent by post to the registered Maltese address.
The applicant must wait for the collection letter before collecting the card.
Collection is not possible without the official collection letter.
This means:
- The residence card has been issued;
- The applicant has already collected the residence permit card from Identità.
This is the final stage of the application process.
Progress Tracker:
Employers and applicants can check the application through the Single Permit Online Portal.
After opening the relevant application, select “View Progress Tracker” or “View Progress Tracker and Application Details.” The tracker displays:
- The applicant’s name and application reference;
- The stages already completed;
- The stage currently in progress;
- Any action required from the employer or applicant; and
- The stages that may follow.
The stages displayed may vary according to the application type and its current position in the process.
The revolving arrows mean that the relevant status is currently active and ongoing.
For example, revolving arrows beside “Pending Review by Applicant” mean that the application is currently waiting for the applicant to review it. Revolving arrows beside “Pending Jobsplus” mean that feedback from Jobsplus is still pending.
The red circle indicates that the relevant stage has been completed.
For example:
- A red circle beside “Payment” means that payment was received;
- A red circle beside “Jobsplus” means that Jobsplus feedback was received; and
- A red circle beside “Applicant Review in Progress” means that the applicant completed the review.
- A completed stage does not necessarily mean that the whole application has been approved. It only confirms that the specific stage has been completed.
Grey stages are stages that have not yet started. They indicate the possible next steps if the application continues through the normal process.
Not every application will necessarily pass through every grey stage. The path may differ according to the application context and outcome.
An Action Required message means that the employer or applicant must complete a specific action before the application can proceed.
The message may ask the relevant party to:
- Review the application;
- Provide or update information;
- Submit the application;
- Complete a payment;
- Book a biometrics appointment; or
- Follow the instructions contained in a letter issued through the application.
- The employer or applicant should open the application and follow the displayed instructions.
The status “Sent for Review” means that the application was returned because further information, clarification, or documentation is required before processing can continue.
The employer and/or applicant must open the application, review the feedback provided and make the required updates. The application must then proceed again through the applicable review and submission stages.
The “Sent for Review” stage appears only where the application has been returned for amendments.
The status “Pending Completion by Employer” means that the employer is still preparing or reviewing the application.
The application has not yet been passed to the applicant for review and has not been submitted to Identità.
- The employer must:
- Complete the required application details;
- Upload the applicable documentation;
- Check that the information is correct; and
- Proceed with the application so that the applicant may review it.
- The applicant normally does not need to take action while the application remains at “Pending Completion by Employer.”
The status “Pending Review by Applicant” means that the employer has completed the relevant part of the application and the application is now waiting for the applicant to review it.
The applicant must access the application and verify the information entered, including the personal and employment details presented for confirmation.
The application cannot move to the next stage until the applicant begins the review.
The status “Applicant Review in Progress” means that the applicant has opened the application and is currently reviewing or updating it.
The applicant must complete the review, verify that the information is correct and proceed with the required confirmation or submission.
Once the applicant completes this stage, the application normally moves to “Pending Submission by Employer.”
The status “Pending Submission by Employer” means that the applicant has completed the applicant-review stage, but the employer must still formally submit the application to Identità.
The employer should open the application, complete any final review and submit it.
The application is not considered formally submitted to Identità while it remains at “Pending Submission by Employer.”
The status “Pending Submission by Applicant” appears where the applicant is responsible for completing and submitting the relevant application.
The applicant must:
- Open the application;
- Verify the information;
- Complete any outstanding sections; and
- Submit the application.
- This status may appear in applicant-led application contexts.
The status “Payment” means that the applicable fee must be paid before the application can proceed to submission or further processing.
When “Payment” shows revolving arrows, payment is still pending. The employer or applicant responsible for payment should access the application and complete the transaction.
When “Payment” shows a red circle, the payment has been received.
Payment alone does not mean that the application has been submitted or approved. All other required submission stages must also be completed.
The status “Additional Year(s) Payment” means that an additional payment has been requested in connection with the requested permit duration.
When “Additional Year(s) Payment” is active, the employer or applicant must access the online application and complete the payment request.
When the status is completed, it confirms that the additional payment was successfully received. This stage may appear alongside other ongoing stages.
The status “Submitted” means that the application was successfully submitted through the online portal.
At “Submitted”:
- The pre-submission steps have been completed;
- The application has entered the review process; and
- The employer and applicant should monitor the tracker for updates or requests.
- The status “Submitted” does not mean that the application has been approved. It confirms only that the application was formally submitted.
The status “In Progress” means that Identità has received the application and it is currently being reviewed.
At this stage, the application is undergoing its initial assessment. The employer or applicant does not normally need to take action unless an Action Required message or request for further information appears.
When “In Progress” is completed, the application may move to other applicable checks or later stages.
The status “Processing by Third Parties” means that feedback or confirmation is being sought from other relevant authorities or competent entities.
The exact checks depend on matters such as:
- The application type;
- The proposed employment;
- The employment sector;
- Any regulated occupation or licensing requirement; and
- Other circumstances relevant to the application.
- The detailed tracker may display separate sub-stages such as “Pending Jobsplus” and “Pending Other Stakeholders.”
The employer and applicant should continue monitoring the application. They will be contacted if further action or documentation is required.
The status “Pending Jobsplus” means that the application is awaiting feedback from Jobsplus on the employment-related part of the application.
While “Pending Jobsplus” shows revolving arrows, Jobsplus feedback has not yet been received.
When “Pending Jobsplus” shows a red circle, it means that Jobsplus feedback was received. It does not, by itself, confirm that the application has been approved. The application must still complete any other applicable stages and receive a final decision.
The status “Pending Jobsplus” does not automatically require action from the employer or applicant.
However, the employer or applicant should continue checking the progress tracker and any correspondence connected to the application. Where additional information is required, an instruction or request will be displayed or communicated.
The status “Pending Other Stakeholders” means that the application is awaiting feedback from one or more other relevant stakeholders.
The stakeholders involved may vary depending on:
- The type of application;
- The employment sector;
- The proposed occupation;
- Licensing or regulatory requirements; and
- Other matters that require confirmation before a decision can be finalised.
- When “Pending Other Stakeholders” shows revolving arrows, the applicable feedback is still pending.
When it shows a red circle, feedback from the relevant stakeholder or stakeholders has been received. This does not by itself mean that the application has been approved.
Yes. “Pending Jobsplus” and “Pending Other Stakeholders” may both appear as active while separate confirmations are being obtained.
Each stage will be marked as completed separately when the relevant feedback is received.
The application may proceed only after all applicable stages have been sufficiently completed.
The detailed stages shown depend on the application type and the checks applicable to that application.
Some application contexts display both “Pending Jobsplus” and “Pending Other Stakeholders,” while others may display only “Pending Other Stakeholders.” The absence of a Jobsplus stage does not necessarily indicate a problem with the application.
The status “Invitation Letter for Biometrics Issued” means that an invitation to attend a biometrics appointment has been generated for the applicant.
The applicant must follow the instructions contained in the invitation letter and book the relevant appointment.
The invitation letter should be read carefully because it provides the guidance applicable to the appointment.
No. The status “Invitation Letter for Biometrics Issued” confirms that the applicant has been invited to complete the biometrics stage.
It does not necessarily mean that the residence permit has received final approval. The application may still be undergoing other applicable checks or awaiting final assessment.
When the status “Invitation Letter for Biometrics Issued” appears, the applicant should:
- Access and read the invitation letter;
- Follow the booking instructions in the letter;
- Book the biometrics appointment; and
- Comply with the instructions provided for that appointment.
The status may appear as a parallel stage while other parts of the application continue to be processed.
The status “Approval in Principle Letter Available” means that an Approval in Principle letter has been issued and is available in connection with the application.
The employer and applicant should follow the instructions contained in the letter.
An Approval in Principle is not the physical residence permit and does not mean that the residence card has already been issued.
The status “Approval in Principle Letter Available – Still Abroad” means that an Approval in Principle letter has been issued for an applicant whose application is being processed under the Still Abroad context.
The applicant must follow the instructions provided in the letter, including any applicable steps concerning travel, visa requirements and the completion of the permit process.
The letter is not the residence permit itself.
Yes. “Approval in Principle Letter Available” may appear while another applicable stage remains active.
The employer and applicant should therefore continue monitoring the complete progress tracker and should not assume that every stage has been finalised merely because the Approval in Principle letter is available.
The status “Ready for Final Approval” means that the application is undergoing its final evaluation.
Most applicable preceding stages have been completed, but the final decision has not yet been confirmed.
The status “Ready for Final Approval” does not guarantee approval. The employer and applicant should continue monitoring the application until the status changes.
The status “Ready for Final Approval” does not normally require action unless the portal displays an Action Required message or the employer or applicant receives a specific request.
The application remains under final evaluation.
The status “Approved” means that the residence permit application has been approved.
However, “Approved” does not necessarily mean that the physical residence card is immediately available for collection. Post-approval steps, including card production and collection arrangements, may still need to be completed.
When the status is “Approved,” the applicant should continue checking the tracker and correspondence for the next applicable step.
The next status may concern the posting of the collection letter or the issuance of the residence permit.
The status “Collection Letter Posted to Registered Address” means that the card collection letter has been sent by post to the applicant’s registered address.
The applicant should wait to receive the collection letter and then follow the instructions contained in it to collect the residence permit card.
The applicant should ensure that the registered residential address is correct and accessible.
No. The status “Collection Letter Posted to Registered Address” means that the collection letter was posted. It does not mean that the applicant has already collected the residence card.
The applicant must receive the letter and follow its collection instructions.
The status “Issued” is the final successful stage of the application process.
The status “Issued” means that the residence permit has been issued and the permit-issuance process has been completed.
The status “Withdrawn” means that the application has been withdrawn and will not continue through the remaining application stages.
Once “Withdrawn” is completed, future stages are no longer displayed as part of that application path.
The employer or applicant should refer to the application record and any related communication for the circumstances of the withdrawal.
The status “Application Expired” means that the application was not completed within the applicable period and has expired.
An expired application is withdrawn from the process and will not proceed to the remaining stages.
The employer or applicant should review the application record and determine whether a new application is required.
The status “Rejected” means that the application was not approved and has been closed with a rejection decision.
The employer and applicant should refer to the formal communication issued in relation to the application for the reason and any information concerning the available next steps.
The “Rejected” status is a final status for that application.
The status “Revoked” means that an application or permit that had previously been processed has been revoked.
When the “Revoked” status is completed, the relevant permit can no longer be used.
The employer and applicant should refer to the formal revocation communication for the reason, effective date and any applicable instructions.
No.
The status “Rejected” means that the application was not approved.
The status “Revoked” means that an application or permit that had already progressed or been granted was later revoked and can no longer be used.
Both are closed statuses, but they apply in different circumstances.
Future stages are no longer shown where the application has reached a closed status such as:
- Withdrawn;
- Application Expired;
- Rejected; or
- Revoked.
These are terminal statuses, meaning that the application will not continue through the remaining stages.