Identità has published its 2024 Annual Report, highlighting a year of important changes and improvements in how it ensures compliance, safeguards identities and national security, and delivers public services. The agency remains focused on security, transparency, and putting people at the centre of its work.

In 2024, Identità’s Reporting Section, within the Compliance Unit, stepped up its efforts to ensure that all parties involved in engaging third-country nationals in the local workforce comply with all the relevant laws and regulations. The Section carried out a total of 215 field inspections across various sectors, including construction, hospitality, and residential premises. These inspections, in collaboration with the other Government entities, led to 493 investigations, a 150% increase over the previous year. As a result, 169 persons were taken into custody for further investigation.

In 2024, Identità strengthened its commitment to employee well-being and development through two key initiatives. A new collective agreement introduced better working conditions, salary improvements, and performance incentives across all levels. Additionally, an agreement with Richmond Foundation made mental health a priority, providing employees easy access to support and training to better understand and handle mental health issues at work.

In 2024, Identità issued a record 83,994 Maltese Identity Cards, more than twice the number issued the year before. This increase was driven by the Identity Cards renewal campaign for cards issued ten years ago. In 2024, more than 13.4 million transactions were registered on virtual eID accounts, indicating a strong shift toward digital identity services. The Identity Cards Unit extended its opening hours and refurbished its premises to accommodate this increased demand. Another notable achievement was the 3,817 housebound visits, a record number that ensured inclusion for people with mobility challenges.

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