Identity Cards Unit Sec Page – Useful Info

Identity Cards Unit

Pre-booked appointment:

Please proceed to the reception desk and inform the receptionist with the appointment.

The receptionist confirms the name on the appointment list.

  1. If Form ID10 or ID10a is already filled, the application form is checked and will be directed to Room 4 at the appointment desk.
  2. If application Form ID10 or ID10a is not filled, then this must be done at the reception. The application form is checked and will be directed to Room 4 at the appointment desk.

For lost/stolen ID cards, a police report needs to be filed by a Police Officer present at the reception.

The application form is checked and the following Biometrics are captured:

  1. Facial photo;
  2. Signature;
  3. Fingerprints.

The application is then processed and all relevant forms including electoral forms are signed.

e-ID cards can be collected from the Identity Cards Unit after six working days or from Servizz.gov hub indicated at the application stage after ten days.

Walk-ins:

Please proceed to the reception desk.

  1. If Form ID10 or ID10a is already filled, the application form is checked. You will then be requested to proceed to Room 3 Biometrics and Room 4.
  2. If Form ID10 or ID10a is not filled, then this must be done at the reception. The application form is checked. You will then be requested to proceed to Room 3 Biometrics and Room 4.
  3. If an online form is submitted, the reference number will be noted. After the signing of forms, you will be requested to proceed to Room 3 Biometrics and after to Room 4.

For lost/stolen e-ID cards, a police report needs to be filed by a Police Officer present at the reception.

The application form is checked and the following Biometrics are captured:

  1. Facial photo;
  2. Signature;
  3. Fingerprints.

The application is then processed and all relevant forms including electoral forms are signed.

e-ID cards can be collected from the Identity Cards Unit after six working days or from Servizz.gov hub indicated at the application stage after ten days.